Reference

Privacy Policy for h baj Accounts

We handle your account data, payment records and login activity under this privacy policy. When you open an h baj account using bKash, Nagad or Rocket, we collect the minimum information needed to verify your wallet, process deposits and keep your account secure.

Account data protectionPayment record handlingCookie and device trackingUser rights and accessContact for data requests
h baj Privacy Policy for h baj Accounts
DATA HANDLING

How We Protect Your Account Information

Your account security starts with encrypted login sessions, device recognition and wallet verification at every deposit. We do not store your bKash, Nagad or Rocket PIN—your wallet app handles that. Our systems log the transaction ID, amount and timestamp, then pass the payment instruction to your chosen wallet provider. Cookies help us remember your device so you do not have to re-enter your mobile number every visit, and they let us track which games you open so we can surface similar titles when you return.

Encrypted Sessions

Every login and deposit request travels over an encrypted connection. Your password and wallet details are hashed before storage, so even our own staff cannot read them in plain text.

Cookie Use

We set cookies to recognise your device, keep you logged in between sessions, and remember which games you played last. You can clear cookies from your browser settings, but you will need to log in again.

Data Retention

We keep account records, deposit logs and withdrawal requests for as long as your account is active, plus the archive period local regulations require.

Your Rights

You can request a copy of the data we hold, ask us to correct errors, or request deletion by contacting support. We process privacy requests in the order they arrive and confirm completion once the action is done.

POLICY CONTACT

How to Reach Us About Privacy

If you need to review the data we hold, correct an error in your account record, or request deletion, our support team handles privacy inquiries alongside general account questions. Open a support ticket through your account dashboard, send a message via live chat, or email the address shown below. Privacy requests are processed in the order they arrive; expect a reply within a few business days.

Team online

Live Chat

Open the chat widget in your account dashboard and ask for privacy support. Our team will guide you through the data-access or deletion process and confirm next steps in the same conversation.

Email Support

Send your privacy inquiry to the support email listed in your account settings. Include your registered mobile number so we can verify your identity before discussing account records or making changes.

Account Dashboard

Log in and navigate to the support section to submit a ticket. Choose the privacy or data-request category, describe what you need, and attach any relevant screenshots or wallet transaction IDs.

Common Questions About Your Data

We collect your mobile number, the wallet account you use for deposits—bKash, Nagad or Rocket—and device information like your IP address and browser type. This helps us verify your identity, process payments and keep your account secure.

We share transaction data only with the wallet provider processing your deposit or withdrawal and with fraud-prevention systems that check for suspicious activity. We do not sell your personal information to advertisers or unrelated companies.

We store account data, deposit logs and withdrawal requests for as long as your account remains active, plus the archive period required by local regulations. Once that period ends, we delete records no longer needed for audit or dispute resolution.

Yes. Contact support through live chat, email or your account dashboard and ask for a data-access request. We will verify your identity, then send you a summary of the information we hold within a few business days.

Submit a deletion request through the support channels listed above. We will close your account, archive the records required for financial audit, and delete the rest within the timeframe local law allows. Some transaction logs may remain for compliance purposes.

We use cookies to recognise your device, keep you logged in between sessions, and remember which games you opened last. You can disable cookies in your browser settings, but you will need to log in again each visit and game preferences will not be saved.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.